Selected products

Terms & Conditions

Generalities

The official website of Helvetic Diamond Exchange (“HDEX”), www.hdex.ch (“Site”), is an online information, communication and sale portal that provides updates on the HDEX world. The Site also offers an overview of HDEX’s main promotional and commercial activities, products and modes of access.

Access to the Site and its content is provided to users, for information purposes, subject to the following Terms and Conditions, our Privacy Policy, and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively, "Terms and Conditions").

1. Privacy and Cookies

Please review our Privacy Policy so that you may understand our privacy practices.
Please access our Cookies Preference Center so that you may understand our use of cookies.

2. Products and Services for Personal Use

Access to the Site is reserved to users such as consumers, who visit the site for personal reasons and not for reasons related to their business, trade or profession (“User(s)”). The products described on the Site are for personal use only. You may not sell or resell any of the products you book, purchase or otherwise receive from us.

3. Purchase Related Policies and Procedures

The Site includes the HDEX online-sales experience. To view policies and procedures related to orders placed through HDEX e-commerce portal (such as order processing, shipping and handling, returns and exchanges), click here.

4. Intellectual Property

All information and content available on the Site and its look and feel, including but not limited to trademarks, logos, service marks, features, functions, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is our property or the property of our parents, subsidiaries, our affiliates, partners or licensors, and is protected by national and international laws, including laws governing copyrights and trademarks.

Neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

Framing links, which allow a website page to appear on a specific page of another site while the content of that page appears inside a frame instead of a separate browser window, are prohibited.

The violation of this article will be subject to prosecution, also with regard to unfair competition, and is governed by the applicable laws.

5. Restrictions on use of the Site

Use of the Site is subject to the following limitations, which the User hereby accepts.

The User may not copy, reproduce, publish, upload, transcribe, transmit or distribute the Site content at any time or in any form, without the prior written authorization of HDEX, except for those activities expressly permitted to Users who may print, download and view part of the Site content purely for personal non-commercial reasons, on condition that the materials are not altered in any way and that all the information concerning intellectual or industrial property rights is preserved.

Users are prohibited from circulating any part of the Site content through channels such as the internet, television, radio or other systems, without the prior written authorization of HDEX.

Users may not modify the Site or the Site content, nor violate or attempt to evade the protection and security systems used on the Site.

Users may not utilize the Site or the Content for commercial reasons. In particular, no advertisement, publicity, sponsorship, promotion or similar item may be added by Users to any page on the Site in the form of announcements, photos or film clips. Users may not encourage other Users to enter into business transactions. The sale of Site content is prohibited.

The User may not utilize the Site content for commercial purposes in order to set up databases of any kind or to archive all or part of the content in existing databases, whether private or made accessible to third parties. In particular, Users may not gather the personal details of other Users of the Site.

6. User Account

You may view and use many features of the Site without registering, but in order to access and use some parts of the Site, including the filling of contact forms and the newsletter signup, you may need to register an account with us, thus becoming a “Registered User”. Registered Users will be required to provide personal information. The information provided at the time of registration must be up to date, accurate and truthful, and Registered Users are therefore required to update them promptly if changes are made.

Registered Users must also treat their account credentials as confidential, and must immediately notify HDEX of any breach of security or unauthorized use of their accounts.

You may cancel your online Account with us at any time by contacting us by email at info@hdex.ch. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in our best interest to do so.

7. Links to third party websites

The Site may include hypertext links to third party websites. Hypertext links have the sole purpose of facilitating the browsing experience without there being any relationship between the content of the Site and the third party website.

HDEX accepts no responsibility for the functioning of the links, the content, structure, truthfulness, accuracy or adequacy of the materials or information found on third party websites, nor for the accessibility of third party websites linked to its own.

The User accepts that, by accessing a third party website via a hypertext link, at the time he leaves the Site and these Terms and Conditions of Use shall no longer apply and the specific conditions of use issued by the third party website will apply instead.

In particular, the User is aware that access to third party messaging and social networking sites through hypertext links results in the application of the specific conditions of use applied by the owners of such websites.

8. Disclaimer; Limitation of Liability

All of the content on the Site is provided for information purposes only. HDEX gives no warranty as to its accuracy or completeness, and reserves the right to amend and update the content without prior notice.

HDEX will not be held liable for any direct or indirect loss or damage including loss of profits that may derive from the use or impossibility of using the Site and its content, or from the use of sites connected directly or indirectly to it, or from errors or omissions.

9. Consent to Receive Notices Electronically by Posting on the Site and Via Email

You consent to receive any notices, disclosures, news, newsletters, personalized offers and other communications (collectively, "Notices") to which these Terms and Conditions refer from us electronically including without limitation by e-mail or by posting notices on this Site.

E-mails may be intercepted, altered or read by unauthorized persons. If you become a Registered User, we take this as your authorization to correspond with you by e-mail.

To withdraw your consent to receive Notices electronically, you must notify us of your withdrawal of such consent by emailing us at info@hdex.ch and discontinue your use of this Site. In such event, all rights granted to you pursuant to these Terms and Conditions, shall automatically terminate.

10. Applicable Law and Disputes Resolution

With respect to any dispute, claim, or controversy regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Switzerland. Any dispute relating in any way to your use of the Site, these Terms and Conditions, or the relationship between the Parties shall be subject to the exclusive jurisdiction of the courts of Lugano (Switzerland).

11. Updating of the Site and of these Terms and Conditions; Contact

The Site is subject to regular updates, therefore HDEX may update these Terms and Conditions at any time, without the Users being given prior notice.

If you have any questions regarding these Terms and Conditions, please email us at info@hdex.ch.

Cookie bar

We use cookies and other tracking technologies to improve your experience and analyse our website traffic.

Please consult our Privacy Policy for more information.

By clicking on “Accept”, you consent to your data being collected

You can change your cookie settings and disable cookies, except for essential functional ones, at any time.


Functional
Preference
Statistical
Marketing